URBANA, Ill. (Chambana Today) — In a difficult decision, the Common Ground Food Co-op at Lincoln Square Mall has removed its hallway seating indefinitely, citing serious safety concerns for both customers and staff. The move comes as the Urbana Police Department reports a sharp increase in calls for service at the mall.
Deputy Chief Michael “Mike” Cervantes of the Urbana Police Department confirmed that in 2023–24, the department received 258 calls related to the Lincoln Square Mall area — including incidents ranging from shoplifting and welfare checks to “remove subject” requests and disorderly conduct. This year alone, through late 2025, officers have already fielded 177 calls. Many of these involve harassment, threats, and even physical altercations, Cervantes said, prompting increased patrol and foot presence around the mall.
Common Ground’s Board of Directors released a statement saying the decision to remove the chairs and tables was not taken lightly. They expressed that while these gathering spots have long fostered a sense of community, the “physical well-being of our employees and customers must be our first priority.” The Co-op reassured patrons that seating remains available in their Flatlander Classroom and on the patio.
The Co-op also contextualized its decision within the broader challenges facing the Champaign-Urbana community. With shelters at capacity and more people forced to sleep outside or in cars during the winter, the Co-op said it would be distributing a list of resources, including food pantries and warming locations, and directing residents in need to a temporary winter shelter opening soon at the Armory Space (109 E Park St.) in Champaign.
In their statement, Common Ground urged community members to press public officials to address the housing crisis, expand shelter capacity, and invest in public services to support those in crisis.